What It Takes:

• A background in finance, accounting, or a related field—because knowing the numbers matters.
• Experience in order management, customer service, and billing—preferably in a high-paced international or GBS/SSC environment.
• Proficiency in SAP S/4HANA or Exact, plus strong skills in Excel, Word, and PowerPoint—the tools of the trade.
• Fluent English and German—because business speaks many languages, and so do you.
• The ability to thrive in a fast-paced, high-volume setting where accuracy and efficiency aren’t optional—they’re expected.
• A hands-on approach and a can-do mentality—problems aren’t roadblocks; they’re opportunities.
• Strong organization and multitasking skills—because spinning plates is just another Tuesday.
• Exceptional communication and interpersonal skills—relationships are just as important as results.
• A sharp analytical mind and attention to detail—because the smallest misstep can have the biggest impact.

This isn’t just pushing orders through a system. This is about making sure every transaction runs like clockwork, every customer feels taken care of, and every dollar ends up where it should.

• Own the order process. From start to finish, you’ll make sure every order is accurate, complete, and delivered on time. No errors, no excuses.
• Work across teams. Sales, logistics, finance—you connect the dots, confirm details, and fix discrepancies before they become problems.
• Keep inventory in check. You’ll monitor stock levels, reconcile balances, and make sure what’s on the books matches what’s on the shelves.
• Deliver on time, every time. When delays happen, you don’t just report them—you solve them. You’ll work with logistics to keep things moving and keep customers informed.
• Be the voice customers trust. Answer their questions, solve their issues, and make their experience so seamless, they don’t have to ask twice.
• Turn good service into great relationships. Anticipate needs, improve processes, and keep customers coming back.
• Invoice with precision. Generate accurate, timely invoices. Work with finance to ensure everything is coded and documented correctly. If there’s a billing issue, you don’t just flag it—you fix it.
• Make things better. You’re not just following a process—you’re looking for ways to improve it. More efficiency, fewer mistakes, happier customers.
• Track, analyze, optimize. Numbers don’t lie. You’ll create reports, analyze trends, and use data to make smarter decisions.

At the end of the day, this is about ownership. The orders, the customers, the numbers—they’re yours to manage. And when you do it right, business moves faster, customers stay happy, and the company gets paid. That’s the job.

• You'll get paid a 13th month
• Other great benefits